At Hani's Playground, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and store your information when you interact with our website or services.
Information We Collect
We may collect personal information including:
- Name
- Address
- Phone number
- Email address
- Information relating to your dog and daycare bookings
We only collect information necessary to provide our services and ensure the best possible experience for you and your dog.
How We Use Your Information
Your information may be used to:
- Process bookings and enquiries
- Communicate with you regarding your dog's daycare visits
- Improve our services and customer experience
- Send occasional updates or marketing communications (only where consent has been provided)
You may opt out of marketing communications at any time.
Privacy & Security
We are committed to keeping your information secure and confidential. Your personal information is stored securely and handled in accordance with applicable privacy laws and our internal security procedures.
We will never collect sensitive personal information without your consent, and we do not sell your personal information. We only share it with trusted service providers who help us run our business, such as the service that delivers our website forms to our inbox and our booking and client management software, or where required by law.
Cookies & Website Usage
Our website may use cookies and similar technologies to improve user experience and understand website traffic and visitor behaviour. You can choose to disable cookies through your browser settings if preferred.
To save you retyping, our booking page remembers your name, contact details and dog names on your own device after you register or book. This stays in your browser and isn't shared. You can clear it at any time by choosing "Not you?" on the booking page or clearing your browser data.
Access & Corrections
You may request access to the personal information we hold about you at any time. If any information is inaccurate or outdated, we will promptly correct or update it.
Contact Us
If you have any questions regarding our Privacy Policy or how your information is handled, please feel free to contact us.